Privacy Policy for Heist Brew Co
Last Updated: 27 January 2026
Thank you for choosing Heist Brew Co. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide to us.
By using our website or visiting our venue, you consent to the terms outlined in this Privacy Policy.
Information We Collect
1. Personal Information
We may collect personal information such as your name, contact details, and payment information when you:
make a booking or enquiry
place orders
participate in promotions or events
contact us directly
2. Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and browsing activity, including:
IP address
browser type
operating system
3. Cookies
We use cookies and similar technologies to enhance your experience on our website and to understand how the site is used. You can manage your cookie preferences through your browser settings or our cookie banner.
How We Use Your Information
1. To Provide Services
We use your personal information to manage bookings, respond to enquiries, process orders, and provide the services you request.
2. Communication
We may use your contact details to send you updates, event information, or promotional communications. You can opt out of marketing communications at any time.
3. Analytics and Improvements
We analyse website usage data to improve our services, understand customer preferences, and enhance the overall user experience.
Disclosure of Information
1. Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website, managing bookings, processing payments, or delivering services. These providers are only permitted to use your information for the purposes specified by us.
2. Legal Compliance
We may disclose your information where required by law, to comply with legal obligations, or to protect our rights, property, or safety.
Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, alteration, or disclosure. However, no online system can be guaranteed to be completely secure.
Your Rights
You have the right to:
Request access to and correction of your personal information
Opt out of marketing communications
Request deletion of your personal information, subject to legal and regulatory requirements
To exercise your rights, please contact us using the details below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly.
Contact Information
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Heist Brew Co
107 Neepsend Lane
Sheffield
S3 8AT
United Kingdom
📞 0114 352 3483
📧 support@heistcraft.com